This survey is to assess the satisfaction of our residents with the Planned Works that we deliver, and the impact of the investment in their homes and estates.
We use the information to learn from the experience of residents and to improve our services, and the way that we deliver them in future.
You are receiving this survey because your home, your block or your estate has recently benefited from some major work and we would like your feedback on how that affected you.
More
Following a homeless assessment, the London Borough of Havering has provided you with temporary accommodation using a Private Sector Leased (PSL) property.
The Temporary Accommodation Team are responsible for the management of your property and your tenancy. We want you to be happy in your home and feel that you have been appropriately supported to maintain your tenancy.
So that we can improve services to families and individuals living in PSL properties we are...More
The Council provide families and individuals temporary accommodation following acceptance of their homeless application and assessment. It is the Homeless Placement and Move-On Teams responsibility to let empty properties to the suitable applicants. We work alongside other teams in Havering to provide people with all types of temporary accommodation. This means we work with a diverse group of people with varying housing and support needs.
We understand that moving home is a stressful...More
Tenant Satisfaction Measures (TSMs)
What they are
The Tenant Satisfaction Measures (TSMs) are part of a huge overhaul of social housing regulations, to help us understand the needs and preferences of our tenants and let all residents know how well we are doing at providing quality homes and services.
All social housing landlords in England need to speak to and survey their tenants to report on the TSMs from April 2024. The survey questions are designed to see how well we are...More
Please complete following attendance at any training event or after undertaking any development or learning event provided to you by London Borough of Havering.
More
Havering Registration Service would appreciate you taking the time to give us feedback about the service you have recently received from us.
We are sorry that we are unable to respond to individual feedback or complaints using this service.
Please email registration@havering.gov.uk to make an enquiry.
Please click here to Make a Complaint .
Please continue if you wish to give us feedback on a service we have recently provided. You can choose to give us feedback just on a...More
Consultation on 2025/2026 admission arrangements for Community Infant, Junior and Primary schools
The Local Authority are consulting on a proposed reduction to the Published Admission Number (PAN) at Crownfield Infant School from 120 to 90 due to falling pupil numbers.
Dates
The consultation runs between Friday 1 December 2023 and will finish on Friday 12 January 2024.
More
We previously asked you for input into our Local Heritage List Criteria. Now we want to hear from you about what you think should be included on the Local Heritage List.
Havering’s Local Heritage List helps our communities and the local planning authority to identify heritage assets (for example, buildings, monuments, sites and landscapes) that are much loved and a distinctive part of our local historic environment. It provides a comprehensive list of the location...More
This young people’s survey is the first time Havering has involved children and young people in a budget consultation! We’re delighted to be considering more voices in the decisions we make as a council.
More
Havering Council provides a wide range of services to our communities, spending more than £180 million every year.
The Council is facing a £31.2 million budget gap (before council tax) in the next year and we must find significant savings in order to set a balanced budget, which we must do by law each year. Even with the difficult proposals put forward in this consultation, the Council still has a budget deficit of £12 million. Havering is in this position as the...More
Havering Council would like you to share your views regarding existing parking arrangements and any changes you would like considered in the above roads.
A review has not taken place since the Council adopted these roads and it is aware that some residents may be experiencing issues, possibly due to the lack of waiting restrictions on junctions and bends.
The Council wants to look into what measures could be put in place to try and resolve any issues and improve...More
Havering Council is undertaking a consultation on its intention to appropriate (change the use of) the underused car parks at Dorrington Gardens, Keswick Gardens, Como Street and Angel Way, to facilitate development.
The current proposals, at pre-application stage, seek to redevelop the car parks to deliver nearly 300 homes, including affordable homes for local people and commercial space for local businesses.
Preparations are being made to submit the plans in...More
Summary and purpose
We are reviewing Havering’s Housing Allocations Scheme and need your help. Social housing is provided by social landlords – generally, local authorities or housing associations.
Demand for social housing in Havering significantly exceeds the number of properties available. In the financial year 2022/23, only two in every 10 households on the housing register had a realistic prospect of securing social housing.
The Allocations...More
We are writing to inform you that we are carrying out a further consultation on proposed zebra crossings in Gaynes Park Road and the crossing in Cedar Avenue until Tuesday 21 November 2023.
This is because the previous consultation included a question in error for which we apologise, this question may have influenced responses to other elements of the proposals.
The two elements being consulted on going forward are;
Zebra Crossing on Gaynes Park Road. ...More
We would like to hear your views on a proposed safety improvement scheme for Hacton Lane, Hornchurch.
This follows a feasibility study that was carried out and found that up to 1,400 vehicles per hour use Hacton Lane with speeds of up to 55 mph regularly recorded. Further analysis of collision records showed that there have been a total of 20 personal injury collisions (PICs) along Hacton Lane over a five-year period. Of these 20 PICs, one was fatal; five were serious; two...More
Havering Council is launching this public consultation on the draft 2025/26 home to school transport policy.
This consultation is necessary due to the changes in the statutory guidance related to home to school transport as issued by the Department for Education. There has also been a significant increase in the number of children with an Education, Health and Care Plan (EHCP) in recent years which has led to an increase in the demand for transport assistance. In addition, a...More
Havering Council is seeking feedback on its proposed Combating Substance Misuse Strategy 2023-2028 (also available for download from the 'Useful Documents' section at the foot of this page, along with an executive summary) and invites you to fill out the questionnaire. The strategy was developed by the Havering Combating Drugs Partnership, which is a multidisciplinary team of key partners including the Council, NHS and Police. The strategy was informed by an earlier comprehensive needs...More
London Councils is asking for your thoughts on the number of parking and traffic penalty charges issued on roads controlled by London Boroughs, including Havering Council.
London Councils’ Transport and Environment Committee is responsible for setting parking, bus lane and moving traffic penalty charges on borough roads.
Penalty Charge Notices (PCNs) are issued when motorists do not follow parking, bus lane and moving traffic regulations. Not following the...More
Following significant development in the local area, the Council is keen to hear the views of residents in regards to the current parking situation in your road and any issues you may be experiencing.
We are aware that some roads are experiencing long term, non-residential parking and therefore one of the measures being considered is a ‘residents only parking scheme’. This would prioritise parking for residents during certain hours.
Residents are also asked...More
We want to hear your views on Havering Council’s proposals to introduce a zebra crossing in North Road, Havering- Atte-Bower.
The zebra crossing will help to provide and improve safer crossing facilities for residents accessing Dame Tipping Primary School and other local amenities.
A link to the public consultation letter and plans showing the location of the proposed crossings can be found at the bottom of this page.
More
The questions are designed to capture overall activity data to enable the monitoring and evaluation of VCFSEs in receipt of a Community Chest grant.
This information will respresent all activity undertaken through the agreed period of time covered by the Community Chest Grant.
More
We want to hear your views on proposals to install a Copenhagen-style crossing and remove footway parking in Carter Drive, Romford.
The aim is to help increase the safety of the students and staff of Oasis Academy Pinewood, residents and vulnerable road users of Carter Drive.
The Copenhagen-style crossing includes a raised platform that provides a clear separation between pedestrians and vehicles, making crossing the road safer. In addition, parking on the...More
We want to hear your views on proposals to install a new crossing, relocate a bus stop and improve pedestrian guard rails in Mawney Road, Romford.
The aim is to increase safety for pupils and staff of Mawney Foundation School and residents.
The crossing will help make it safer to get across a busy road and help reduce the risk of accidents. Guardrails will provide an additional safety measure, especially during school drop-off and pick-up hours when both footfall...More
Following reports of obstructive and inconsiderate parking, Havering Council is proposing the introduction of double yellow lines on Shepherds Hill.
Before progressing to a design stage, we would like to hear from residents of Shepherds Hill as to whether they would be supportive of ‘at any time’ waiting restrictions being introduced outside their properties. This will enable us to consider the extent of any proposed restrictions.
Please note that we are...More
On the 20 th September 2017 the Council made a decision to introduce a Public Space Protection Order (referred to as a ‘PSPO’) for Romford Town Centre. This was named the London Borough of Havering (Romford Town Centre) Public Space Protection Order No 1 of 2017. This replaced the previous Designated Public Place Order which controlled the consumption of alcohol within the Town Centre requiring individuals to surrender any open containers of alcohol to a Police Officer or Police...More
Improving your sexual and reproductive health is one of our key priorities. We would like to hear your views on the development of a 5-year strategy for residents in the whole of North East London.
This survey will help to ensure that all our residents have the ability and freedom to make safe, informed choices about their sexual and reproductive health regardless of who they are and where they live.
More
Havering’s Local Heritage List helps our communities and the local planning authority to identify heritage assets (for example, buildings, monuments, sites and landscapes) that are much loved and a distinctive part of our local historic environment. It provides a comprehensive list of the location of assets and what is significant about them.
There are criteria to be met before being put forward for consideration. This is an important part of the...More
Havering Council and Wates are developing Phase 2 of our ambitious plans to deliver new homes on Chippenham Road, as part of the Harold Hill regeneration masterplan.
You can download the public consultation boards from the related links at the bottom of this page.
You can also view them by selecting the following link - right click to open the boards in a new window.
Harold Hill Regeneration - Public Consultation Boards
More