Havering Consultations

Havering Council carried out a survey between 14 February and 14 March 2025 to seek views that will help guide and improve our future prevention services for the community. 

The Council commissions prevention services to support our residents in maintaining their independence and engage with activities and services that enhance their quality of life.  We are embarking on a new approach to commissioning prevention services which builds upon this work by reducing the need for more intensive support, such as hospital visits or formal social care, and promotes stronger personal resilience among the people of Havering.

261 responses were received to the consultation.

237 people told us the types of support they received that helped them avoid the need for more intensive services such a GP, Hospital, Social Care and Police.  They could choose as many options as they wished, the top three were: 

• Information and advice (169)
• Peer Support/Activity Groups/Respite (148)
• Emotional support (93).

190 people said that when they used more than one service at a time, they: 

• Received all the support they required in a timely manner (182)
• Found it difficult to navigate multiple services (7)
• Experienced lengthy waiting times due to being signposted to another organisation (5)
• Received conflicting advice (1)
• Other (4)

249 people told us whether they felt prevention services have helped them maintain their independence:

• 231 people said it had helped them
• 15 people were not sure
• 3 people said that it hadn’t helped them

Respondents told us the type of prevention services they would like to see in Havering:

• Autism Support:  Services for adults with autism, centrally located, with trained staff.
• Housing and Accommodation:  Assistance in accessing appropriate housing or sheltered accommodation.
• Shopping Assistance:  Help with shopping needs.
• Local Drop-In Centres:  More local drop-in centres for easy access to services.
• Mental Health Support:  At-home or chosen location mental health support. Bereavement groups, trauma therapy, and buddy schemes for anxious individuals.
• Information Accessibility:  Easier access to information, less confusing online resources. More one-to-one services and better advertisement across the borough.
• Exercise Classes:  More exercise classes, including chair yoga, seated yoga, tai chi, boccia, and dancing. Classes for balance, coordination, and general well-being.
• Counselling and Social Groups:  Counselling support and social groups.  More social activities, especially at weekends.
• Pavement and Walkway Improvements:  Better condition of pavements and walkways for mobility issues.
• Clinical Pharmacist:  Availability of a clinical pharmacist in medical centres for medication reviews.
• Complementary Therapies:  Reflexology and massage embraced in the NHS.
• Healthy Eating:  Activities to promote healthy eating and combat loneliness.
• Service Awareness:  Better advertisement of services in libraries, supermarkets, and various media.
• Medical Hubs:  Offering face-to-face contact in medical hubs.
• Independence Support:  Services to help older people remain independent and out of hospitals.
• Falls Prevention:  More falls prevention services and classes.
• Fraud Prevention:  Scam advice lines and courses on computer and phone scams.
• Gardening and Housework Support:  Practical support for gardening, housework, and shopping.
• Men's Groups:  Support groups for men.
• IT Support:  More accessible IT support and basic tuition in IT skills.
• Bereavement Support:  Easier access to bereavement support and counselling.
• Social and Craft Groups:  More social and craft groups, especially at weekends.
• Social Isolation:  Services to prevent isolation and loneliness, more social gatherings.
• Physical Wellbeing:  Classes for breathing, balance, pain management, and general well-being.
• Community Wellbeing:  Holistic collaborative support to enhance community wellbeing.
• Continuation of Existing Services:  Continuation and better advertisement of existing services.

212 people told us that they would like services local to where they live, with 43 people saying they would like services in Central Romford.

Respondents also told us what type of activities they would like to see become part of prevention services:

• Exercise Classes: Including chair-based exercises, Tai Chi, yoga, Pilates, dance, walking groups, and seated exercise talks.
• Social Activities: Coffee mornings, social clubs, peer support groups, organised trips, and community meeting places.
• Health and Wellbeing: Relaxation classes, self-help massage, knowledge sharing on health issues, and preventative help on common complaints.
• Creative Activities: Craft activities, painting, sketching, and singing for fun groups.
• Educational Support: IT advice, fraud prevention, and educational courses for the 50 plus age group.
• Counselling and Support: Counselling for anxiety and depression, social groups, and alternatives to A&E.
• Specialised Programs: Di's Diamonds, Everyone Active, Age UK, and dementia carer support.

Your feedback has provided valuable insights into the current state of prevention services and the needs of the community. The results highlight the importance of exercise classes, social interaction, mental health support, and practical assistance in helping individuals maintain their independence and avoid more intensive services. Additionally, your feedback emphasises the need for better accessibility, awareness, and continuity of services.

This survey feedback has formed part of a wider engagement piece that was undertaken with service users and commissioned providers and has identified key areas for improvement, such as increasing the availability of exercise classes, enhancing social interaction and mental health support, and improving communication about available services.

The overall feedback will be used to inform the development of Havering’s new prevention services which aim to address these needs, and better support the community in maintaining their independence and overall well-being.

We carried out a consultation between 25 November 2024 and 17 January 2025 to seek views on Havering’s draft Violence Against Women and Girls (VAWG) Strategy 2025-29.

VAWG is deeply linked to gender inequality and can have a huge impact on individuals and society. While most victims and survivors are women and girls, people of any gender can experience these types of abuse.

We asked respondents to share their knowledge, understanding and perceptions of VAWG to help shape our services going forward and ensure our draft strategy supports our residents and their needs and makes Havering a safer place to live.

157 responses were received to the online consultation:

• Connection to Havering: 63.06% of respondents live in Havering, 32.48% are educated there, and 24.84% work in the area
• Gender Identity: 89.17% of respondents identify as female, 7.64% as male, and smaller proportions identify as non-binary or prefer not to disclose their gender.
• Sexual Orientation: 78.98% identify as straight or heterosexual, 9.55% as bisexual, and smaller proportions identify as gay or lesbian or prefer not to disclose.
• Faith: 48.41% identify as Christian, 33.12% as having no religion, and smaller proportions identify as Muslim, Hindu, Jewish, or prefer not to disclose.
• Disability or Health Condition: 24.84% reported having a disability, impairment, or health condition.
• Age: Most respondents fell into the age brackets of 16-17 (36.31%), 55-64 (17.83%), and 45-54 (11.46%).
• Locations of VAWG: Home was the most common setting (37.58%), followed by public transport (26.11%), town centres (7.64%), open spaces (7.01%), pubs, bars or restaurants (5.73%), and work (2.55%).
• Engagement with VAWG Services: 12.10% of respondents had used VAWG services in the last 12 months, with Havering Women’s Aid being the most accessed.
• Critical Issues: The top three issues identified were sexual abuse, domestic abuse, and stalking and harassment.
• Key Needs: The top three areas of focus included the provision of counselling and mental health services (68.15%), education and prevention programs (64.33%), and emergency shelters or refuges (62.42%).

Havering's Cabinet met on 9 April 2025 and agreed the Havering Violence Against Women and Girls (VAWG) Strategy 2025-29 and Action Plan.

As a direct result of your feedback, our actions include:

• Enhance community outreach and awareness.
• Improve access to counselling and mental health services.
• Strengthen emergency shelters and refuges.
• Implement education and prevention programs.
• Enhance legal assistance and understanding of rights.
• Support perpetrator change programs.
• Address critical issues identified in the survey.
• Improve engagement with VAWG services.
• Monitor and evaluate the effectiveness of VAWG services.
• Collaborate with various stakeholders.

An action plan has been developed which includes the findings, key areas of enquiry, and recommendations highlighted from the consultation survey which aim to improve the overall response to VAWG in Havering. The VAWG strategic partnership will take ownership of the action plan and support its delivery.

Please see the full Public Document Pack Here which includes the consultation report, action plan and equalities and health impact assessment.

Havering Council launched a consultation on our Budget 25-26 draft proposals, from 22 November 2024 to 3 January 2025, which set out how the Council propose to save money whilst still providing vital public services.  We asked for feedback on how these proposals would affect Havering’s residents.  We also held a public event on Wednesday 18 December 2024 which was attended by 14 people.

At the time the consultation was published, we were predicting a budget gap of around £74 million and we explained that Havering is in this position as the funding we receive from government no longer meets rising costs and the borough’s changing population and that, as in recent years, we knew we would have to make some difficult decisions during the setting of the 25-26 budget to ensure money is directed to where it is needed most.

We also explained how we continue to lobby the government for a fairer funding deal which accurately reflects the changing population and needs in Havering and asked residents to help us by signing our petition and writing to their local MP. 

608 responses were received to the consultation, which included 25 paper copies.

• The three most important issues that respondents felt Havering is likely to face in the next year by weighted rank are: Crime and Community Safety (14.9%), The Economy and Cost of Living (14.4%) and Increasing Population Levels (14.1%).

• The three most important issues that respondents are personally most concerned about are: Cleanliness of Street and Local Area (17%), Anti-Social Behaviour in My Community (14%) and Paying Bills/Rent/Mortgage (10%).

Residents were asked if they would support an increase in Council Tax.  We did not include any particular assumptions on a Council Tax increase but provided an illustration of how a 5% increase in Council Tax would mean an increase of £1.66 per week on an average Band D property in the borough:

• • 40% supported an increase of up to 5%
  • 15.5% supported an increase of 5% or above
  • 41% did not support an increase

Respondents were asked if they would support a Council Tax premium for second homes which have been empty and furnished for more than twelve months in the same way as empty and unfurnished properties:

• 80% supported charging a premium
• 13% did not support charging a premium

We asked for feedback on our proposals which we grouped into themes:

Council Tax Increases:  Many comments expressed concerns about the affordability of council tax increases, especially for pensioners and low-income households. There was general sentiment that any increase above 5% would be unaffordable to many residents.

Empty and Second homes:  There were mixed opinions on charging a premium for empty and second homes. Some believed that second homes are a luxury and should be taxed if left empty, while others want exceptions in cases like long-term hospital stays, care homes or probate delays.

Council Efficiency and Spending:  Some comments highlighted the need for the council to improve efficiency and reduce wasteful spending. Suggestions included better management of council resources, reducing high salaries, and cutting down on unnecessary projects.

Social Care and Essential Services:  There was an emphasis on the importance of funding essential services such as social care, policing and education. Some residents were willing to support a council tax increase if it ensured the maintenance or improvement of these services.

Fairness and Equity: The theme of fairness was prevalent, with many comments suggesting that council tax should be based on the ability to pay.

Government Funding: A recurring theme was the need for increased government funding to support local councils to alleviate the burden on local taxpayers

Havering's Cabinet met on 26 February 2025 and agreed proposals for the Council's 2025-26 budget.

As a direct result of feedback:

• Council tax will be increased by 4.99% from 1 April 2025
• The Council will continue to invest in safety with a new CCTV system coming online and another year of funding for the section 92 police officers.
• Parks will continue to be maintained and the Council will carry on building homes for Havering residents through a number of different regeneration schemes.
• The Council will continue to invest in our roads, support local businesses through a new campaign, and ensure help remains for our most vulnerable through the cost of living challenge. 

Please see the full Public Document Pack Here which includes the 2025-26 Council Budget Setting Report.