Adult Social Care Information and Advice Survey - PART A - Page 1 of 8 - London Borough of Havering Council

1. How easily did you find the correct page on the website?

(Required) Very easy Easy A little difficult Very difficult

2. How many pages did you have to go through to get to the information?

(Required) 1 2 3 4 5 Other

If you selected other please state below

3. Was the information easy to understand?

(Required) Very easy Easy A little difficult Very difficult

4. Was the information useful?

(Required) Useful Somewhat useful Not useful Very unuseful

5. Were you able to answer your question fully?

(Required) Yes Mostly No

6. If further action is required, was the steps set out and you understood what to do next?

(Required) Yes No

7. Were there suitable contact options available for what you required?

(Required) Yes No

8. Were there any signposting to other services/external sites?

(Required) Yes No

9. Do you feel that you still needed clarification with a call or visit?

(Required) Yes No

10. Any other comments?

Please comment below

Adult Social Care Information and Advice Survey - PART A