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Capital Projects Satisfaction Survey
Closes
31 Mar 2027
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Introduction
1. What is your name?
Name
(Required)
2. What is your email address?
If you enter your email address then you will automatically receive an acknowledgement email when you submit your response.
Email
3. What is your address?
Address
(Required)
4. What is your telephone number?
Telephone number
5. Which of the following works did you recently have completed to your home?
(Required)
Windows and/or doors
Kitchen
Bathroom
Internal Refurbishment e.g. Communal area painting and decoration - block
External Refurbishment e.g. Fascias, soffits - individual property
External Refurbishment - Block
Roof - Individual property
Roof - Block
Re-wire
Heating system
External wall insulation (only)
Other
If you have selected other please specify below
6. Please tell us the name of the contractor who completed the works. If unknown please answer not known.
Name of contractor
(Required)
7. Overall, how satisfied are you with the works completed to your home or block?
(Required)
Very Satisfied
Fairly Satisfied
Fairly Dissatisfied
Very Dissatisfied
8. How satisfied are you that the project has improved your home or block?
(Required)
Very Satisfied
Fairly Satisfied
Fairly Dissatisfied
Very Dissatisfied
9. How satisfied are you that you were kept fully informed during the project?
(Required)
Very Satisfied
Fairly Satisfied
Fairly Dissatisfied
Very Dissatisfied
10. How satisfied are you that the contractor was polite whilst working in and around your home or block?
(Required)
Very Satisfied
Fairly Satisfied
Fairly Dissatisfied
Very Dissatisfied
11. How satisfied are you that the contractor left your property and the surrounding area clean and tidy at the end of each day?
(Required)
Very Satisfied
Fairly Satisfied
Fairly Dissatisfied
Very Dissatisfied
12. Was the work carried out within the promised timescale?
Yes
No
13. Did the contractor keep their appointment(s) with you?
Yes
No
Sometimes
If sometimes please give details
14. Did the contractor display and identity badge?
(Required)
Yes
No
Not sure
Continue
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