Traffic and Parking Customer Feedback Survey

Overview

Help Us Improve Parking and Traffic Services in Havering

We want to hear from you.

Your feedback is vital in helping us shape a fair, transparent, and customer-focused parking and traffic service across Havering. Whether you’ve used our permit system, interacted with council staff, or simply parked in the borough, your experience matters.

This short survey will take around 5 minutes to complete. All responses are anonymous and will be used to improve how we communicate, deliver services, and respond to your needs.

We won't be able to respond to individual enquiries or complaints via this questionnaire, so for a dedicated and timely response, please use these alternative ways to reach us:

• For enquiries:  please use this link.
• For complaints:  please click here to Make a Complaint and you will be redirected to the Council's website.

Please continue if you wish to give us feedback on a service we have recently provided. 

Why your views matter

Your views will influence future improvements to parking enforcement, signage, and permit systems and help us make our website and printed materials clearer and easier to use.

Please share your views on how we can better support residents and visitors.

Thank you for helping us build a better service for everyone.