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We Asked, You Said, We Did
Havering Registration Services Customer Feedback Survey
Closes
30 Apr 2025
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Death Registration
8. Which venue did you attend for your appointment?
Langtons House - Hornchurch
Town Hall Appointment Centre - Romford
9. Please rate your experience with the Registration Service when you were contacted to arrange your appointment
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Finding the correct information on the Havering website
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Service provided by our Registrar when contacting you to arrange appointment
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Suitability of appointment time provided
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Confirmation received of appointment details
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
10. Please rate your experience with the Registration Service when you attended the death registration appointment
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Suitability of appointment venue
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Helpfulness of staff on arrival for appointment
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Waiting time to be seen
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Accessibility of interview room
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Service received during appointment
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
11. Could we have made your experience better? If so, please use the space below to tell us how.
Please comment below
12. Overall, how satisfied were you with our service?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
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