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We Asked, You Said, We Did
Havering Registration Services Customer Feedback Survey
Closes
30 Apr 2025
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Birth Registration
3. Which venue did you attend for your appointment?
Langtons House
Ingrebourne Childrens Centre
4. Please rate your experience with the Registration Service when you arranged your appointment
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Finding the correct information online
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Ease of making the appointment
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Suitability of appointment time
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Confirmation received of appointment details
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
5. Please rate your experience with the Registration Service when you attended your birth registration appointment
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Suitability of venue
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Accessibility of interview room
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Helpfulness of staff on arrival
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Waiting time to be seen
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Overall service received during appointment
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
6. Could we have made your experience better? If so, please use the space below to tell us how.
Feedback
7. Overall, how satisfied were you with our service?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
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