Havering Council Bereavement Services Feedback Survey

Closes 30 Apr 2025

Attending a cremation service at South Essex Crematorium

Have you recently attended a cremation service at South Essex Crematorium in Upminster?  If so, please give us feedback on the service we provided. 

7. In what capacity did you attend the cremation service?
8. If you were the person who applied for the funeral, please tell us how satisfied you were with the information you received following the cremation service.
9. In which chapel was the funeral held?
10. Thinking about the chapel, how satisfied were you with the following:
11. Were there any additional audio visual options chosen for the service?

More information about audio visual options

A Single Photo A single photo tribute shown on the chapel screens throughout the service. 
Slideshow  Up to 25 photos played at a chosen moment or in a loop throughout the service. Each fading in and out.   
Visual Tribute  Up to 25 photos timed perfectly to your choice of music track and played at your chosen time during the service. 
Themed Tribute Up to 25 photos timed perfectly to your choice of music track and theme, reflecting the loved one's life and played at your chosen time during the service. 
Family made Tribute A tribute of photo's and/or video made by the family and professionally checked and uploaded to the site. 
Webcast Your service is professionally streamed and available for a further 28 days.

 

12. If there were any additional audio visual options, how satisfied were you with them?
13. How satisfied were you with the service you received from our staff?
14. Could we have made your experience better? If so please use the space below to tell us how.
15. Overall, how satisfied were you with our service?