Improving Prevention Services in Havering - I am responding on behalf of someone else - London Borough of Havering Council

I am responding on behalf of someone else

CURRENT SERVICES

Havering offers a range of prevention services aimed at supporting various groups with specific needs. All these services share common goals, focusing on enhancing the health and wellbeing of our residents.

These services include, but are not limited to, providing information and advice, assistance with accessing benefits, peer support, social inclusion activities, hospital avoidance and mental health support. However, there are currently some overlaps in the services provided, which can cause disruptions in the support offered. Residents often find themselves navigating through multiple organisations for similar needs, leading to confusion, inefficient use of resources and at times inconsistent information.

Does the person you are answering on behalf of currently access or receive support from any of these prevention services?

Please tick all that apply.

Age UK Care Navigation Service Age UK Di’s Diamonds Service Age UK Falls Prevention Service Alzheimer’s Society Dementia Prevention Service Sycamore Trust All Age Autism Service Havering Association for Disabilities Physical and Sensory Disabilities Prevention Service Havering MIND Mental Health Preventative Service Peabody Floating Support Service Red Cross Home Settle and Support Service Carers Hub

If yes, what support have they received that has helped them avoid needing more intensive services (e.g. contact with your GP, Hospital, Social Care, Police)?

Please tick all that apply.

Information and advice Peer Support/activity groups/respite Practical assistance e.g. support with shopping, medication Welfare and Benefits advice Emotional support Referral to another service Other

If they selected 'other', please specify below and be as concise as possible

If the person you are answering on behalf of has ever used more than one of these services at a time, how would they describe their experience?

Please tick all that apply.

They received all support that they required in a timely manner They experienced lengthy waiting times due to being signposted to another organisation They found it difficult to navigate multiple services They received conflicting advice Other

If they selected 'other', please specify below and be as concise as possible

Does the person you are answering on behalf of feel that prevention services have helped them maintain their independence?

Yes No Not sure

FUTURE SERVICES

Our aim is to have a cohesive, community-based collaborative prevention model to effectively support residents with diverse and complex needs.

Proposal

To provide holistic collaborative support to residents to enhance community wellbeing
To operate services in venues across Havering to promote independence and resilience in local communities

What type of prevention services would the person you are answering on behalf of like to see in Havering?

Please tell us here and be as concise as possible

Would the person you are answering on behalf of prefer services to be based centrally or local to where they live?

Central (Romford) Local to where they live

Please tell us their reason(s) for their choice and be as concise as possible

What type of activities would the person you are answering on behalf of like to see become part of prevention services?

Please tell us here and be as concise as possible

How would the person you are answering on behalf of prefer to receive information about prevention services?

Please tick all that apply.

Community meetings and events Social media Flyers and brochures Local newspapers Email newsletters London Borough of Havering Webpage Individual Voluntary Provider Webpages Other (please specify)

If they selected 'other', please specify below and be as concise as possible

Does the person you are answering on behalf of have any suggestions for improving prevention services in our community?

Please tell us here and be as concise as possible

How important does the person you are answering on behalf of think it is to have prevention services available in Havering?

Very important Important Neutral Not very important Not important at all

What barriers, if any, does the person you are answering on behalf of think prevent residents from accessing prevention services?

Please select all that apply:

Cost of services Lack of awareness about available services Lack of cover support for carers Limited availability of services Location Multiple services to navigate Stigma associated with seeking help Transportation issues Other (please specify)

If they selected 'other', please specify below and be as concise as possible

Does the person you are answering on behalf of have any additional comments or suggestions?

Please tell us here and be as concise as possible

ABOUT YOU

We would be grateful if you would provide some information about the person you are answering on behalf of. Their input is vital in helping us shape and improve future prevention services for our residents. Any information they provide will remain confidential and will not be shared. The data they provide will be used to better understand and serve our communities needs.

Please tell us the full postcode of the person you are responding on behalf of

Post code:

How old are they?

Under 18 18-24 25-34 35-44 45-54 55-64 65-74 75-84 85+ Prefer not to say

How would they describe their gender identity?

Male Female Non-binary Another description Prefer not to say

Option to self-describe

Ethnic origin is not about nationality, place of birth or citizenship. It is about the group to which you perceive you belong.

Please select:

White/White British Black/Black British Asian/Asian British Mixed/multiple groups Other ethnic group Prefer not to say

If they selected 'Other', please specify below

Do they consider themselves to have a disability, impairment or health condition?

Yes No Prefer not to say

If they selected 'yes' please tick the box(es) below that best describe them

Development or Educational - e.g. autistic spectrum disorders (ASD); dyslexia and dyspraxia, neurodiversity Learning Disability / Condition - e.g. Down's syndrome; Cerebral palsy Long-term Illness / Health Condition - e.g. cancer, HIV, diabetes, chronic heart disease, stroke Mental Illness - e.g. bi-polar disorder; schizophrenia; depression Physical - e.g. wheelchair user Sensory - e.g. mild deafness; partially sighted; blindness Other

Option to self-describe