Improving Prevention Services in Havering - I am responding on behalf of myself - London Borough of Havering Council

I am responding on behalf of myself

CURRENT SERVICES

Havering offers a range of prevention services aimed at supporting various groups with specific needs. All these services share common goals, focusing on enhancing the health and wellbeing of our residents.

These services include, but are not limited to, providing information and advice, assistance with accessing benefits, peer support, social inclusion activities, hospital avoidance and mental health support. However, there are currently some overlaps in the services provided, which can cause disruptions in the support offered. Residents often find themselves navigating through multiple organisations for similar needs, leading to confusion, inefficient use of resources and at times inconsistent information.

Do you currently access or receive support from any of these prevention services?

Please tick all that apply.

Age UK Care Navigation Service Age UK Di’s Diamonds Service Age UK Falls Prevention Service Alzheimer’s Society Dementia Prevention Service Sycamore Trust All Age Autism Service Havering Association for Disabilities Physical and Sensory Disabilities Prevention Service Havering MIND Mental Health Preventative Service Peabody Floating Support Service Red Cross Home Settle and Support Service Carers Hub

If yes, what support have you received that has helped you avoid needing more intensive services (e.g. contact with your GP, Hospital, Social Care, Police)?

Please tick all that apply.

Information and advice Peer Support/activity groups/respite Practical assistance e.g. support with shopping, medication Welfare and Benefits advice Emotional support Referral to another service Other

If you selected 'other', please specify below and be as concise as possible

If you have used more than one of these services at a time, how would you describe your experience?

Please tick all that apply.

I received all the support that I required in a timely manner I experienced lengthy waiting times due to being signposted to another organisation I found it difficult to navigate multiple services I received conflicting advice Other

If you selected 'other', please specify below and be as concise as possible

Do you feel that prevention services have helped you maintain your independence?

Yes No Not sure

FUTURE SERVICES

Our aim is to have a cohesive, community-based collaborative prevention model to effectively support residents with diverse and complex needs.

Proposal

To provide holistic collaborative support to residents to enhance community wellbeing
To operate services in venues across Havering to promote independence and resilience in local communities

What type of prevention services would you like to see in Havering?

Please tell us here and be as concise as possible

Would you prefer services to be based centrally or local to where you live?

Central (Romford) Local to where I live

Please tell us your reason(s) for your choice here and be as concise as possible

What type of activities would you like to see become part of prevention services?

Please tell us here and be as concise as possible

How would you prefer to receive information about prevention services?

Please tick all that apply.

Community meetings and events Social media Flyers and brochures Local newspapers Email newsletters London Borough of Havering Webpage Individual Voluntary Provider Webpages Other (please specify)

If you selected 'other', please specify below and be as concise as possible

Do you have any suggestions for improving prevention services in our community?

Please tell us here and be as concise as possible

How important do you think it is to have prevention services available in Havering?

Very important Important Neutral Not very important Not important at all

What barriers, if any, do you think prevent residents from accessing prevention services?

Please select all that apply:

Cost of services Lack of awareness about available services Lack of cover support for carers Limited availability of services Location Multiple services to navigate Stigma associated with seeking help Transportation issues Other (please specify)

If you selected 'other', please specify below and be as concise as possible

Do you have any additional comments or suggestions?

Please tell us here and be as concise as possible

ABOUT YOU

We would be grateful if you would provide some information about yourself. Your input is vital in helping us shape and improve future prevention services for our residents. Any information you provide will remain confidential and will not be shared. The data you provide will be used to better understand and serve our communities needs.

Please tell us your full postcode

Post code:

How old are you?

Under 18 18-24 25-34 35-44 45-54 55-64 65-74 75-84 85+ Prefer not to say

How would you describe your gender identity?

Male Female Non-binary Another description Prefer not to say

Option to self-describe

Ethnic origin is not about nationality, place of birth or citizenship. It is about the group to which you perceive you belong.

Please select:

White/White British Black/Black British Asian/Asian British Mixed/multiple groups Other ethnic group Prefer not to say

If you selected 'Other', please specify below

Do you consider yourself to have a disability, impairment or health condition?

Yes No Prefer not to say

If you have answered 'yes' please tick the box(es) below that best describe you

Development or Educational - e.g. autistic spectrum disorders (ASD); dyslexia and dyspraxia, neurodiversity Learning Disability / Condition - e.g. Down's syndrome; Cerebral palsy Long-term Illness / Health Condition - e.g. cancer, HIV, diabetes, chronic heart disease, stroke Mental Illness - e.g. bi-polar disorder; schizophrenia; depression Physical - e.g. wheelchair user Sensory - e.g. mild deafness; partially sighted; blindness Other

Option to self-describe