Resident Engagement Team Community Events - August 2025

Between August and September 2025, we invited residents to share their views on the Summer Family Fun Day events we put on and tell us how well Havering Council communicates with you. As part of the survey, respondents also had the chance to enter a free prize draw. 

Families were able to enjoy these events:

21 responses were received to our survey: 

• All 21 people (100%) said they were either satisfied or very satisfied with our events. 

• Everyone (100%) was also satisfied with the date and time of our events as well as the locations, duration and the activities on offer. 

• The majority of people were very satisfied with the free food and beverages on offer (95%), with one person being dissatisfied as they missed the opportunity for refreshments.  

• We had some very positive comments with 2 people saying they would like to see more arts and crafts activities for children. 

• We had lots of comments on people’s highlights of the day, especially for the children’s entertainer, the face painter, the bouncy castle and our friendly staff. 

• Respondents said the free event along with free food and water was greatly appreciated. 

• 18 people were either satisfied or very satisfied with the way we communicate with residents, with 3 people neither satisfied nor dissatisfied. 

• Just over half (58%) found out about our events from Facebook. 

• We had 2 suggestions of how better to communicate our events with you, one person said that all housing estates should get a newsletter and another person asked for the events to be shared by schools in their newsletters.  

• 11 people shared their contact details with us, so we will ensure they find out about ways to get involved and help improve the Housing Service, such as taking part in our surveys. 

• Free food and water were provided through Holiday Activities and Food (HAF) funding. As the events are open for anyone to drop in, it can be difficult to predict demand, and supplies may run out sooner than expected, but we will take this feedback on board for future events. 

• Our communications are via an e-bulletin or social media, so if you want to find out more, please check out our website or sign up for all or one of our newsletters, or follow us on Facebook. 

• We also tell our schools about events so they can share them via their parent mail. 

• The Council’s housing repairs and maintenance contractor, Mears, sponsored our free prize draw, which was won by 4 residents who each received a £50 B&Q voucher. 

• Find out more and continue to help us shape Housing Services – click HERE for more information.